MapMyGene support
Finding your report and getting help
Follow the report-access instructions provided for your order.
Where your report appears
Access instructions are provided for your order and are the reference for where and how your report is delivered. Keep them with your order confirmation.
Reading a result in context
A finding is one input among family history, lifestyle and professional guidance. Genetic predisposition is not diagnosis, and a report is a starting point for a conversation rather than an answer on its own.
Getting help with what you read
If something in the report is unclear, ask before acting on it. For medical decisions, seek qualified professional advice.
Keep exploring
All help articles